Customer Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • Who we share information with

  • How to complain

  • Telephone: +44 7535046492

    Email: veronika@lighting-design-atelier.com

    What information we collect, use, and why

    We collect or use the following personal information for the operation of client or customer accounts:

    • Names and contact details

    • Addresses

    • Account information, including registration details

    • Information used for security purposes

  • Our lawful bases for the collection and use of your data

    Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

    • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

    • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

    • Directly from you

    • Publicly available sources

    • Previous employment

    • Suppliers and service providers

  • We keep information for five years.

  • Others we share personal information with:

    • Professional or legal advisors

    • Organisations we’re legally obliged to share personal information with

    • Publicly on our website, social media or other marketing and information media

    • Suppliers and service providers

    • Professional consultants

  • If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

    If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

    The ICO’s address:

    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow Cheshire
    SK9 5AF

    Helpline number: 0303 123 1113 Website: https://www.ico.org.uk/make-a-complain